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• How to sign up for the Quality Improvement Course

  If your Uber account has been deactivated then you must sign up for the Quality Improvement course and pass the test to be eligible for reactivation. Here are the instructions for signing up for the Quality Improvement Course: 1. First, make sure you ...

• How long does it take for Uber to process the results from my passing Quality Improvement course?

  Once you have passed the test, you can submit a screenshot or photo of your certificate to Uber. Typically passing the course leads to reactivation, but any account changes are up to Uber's discretion. It may take Uber at least 2 business days to ...

• Can I take the Quality Improvement test by itself? Do I have to retake the class if I need to take the test again?

  Unfortunately you must retake the entire Quality Improvement course if you need to retake the test. Log into the course or purchase a new subscription by clicking here. You will then be asked for your payment information. Please let us know if you ...

• How many times can I take the test? It says I'm at the maximum

  If you are deactivated with Uber and taking the Quality Improvement Course for reactivation, you will need to take the test again and pass with a score of 11 or higher in order for Uber to consider changing the status of your account. You can take ...

• Problems with Credit Card Payments

  You will need to follow the instructions below carefully to ensure your payment goes through. Trouble with registration often happens when the CVV code or the billing postal code of your credit card are incorrect. Please make sure that the postal ...